Terms and Conditions for Marsan Tour and Travels

Effective Date: 15^th Jan 2025

Welcome to Marsan Tour and Travels! By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.

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1. Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to these terms. If you do not agree, you must discontinue using our services immediately.

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2. Services Offered

Marsan Tour and Travels provides holiday packages and travel-related services for destinations in Kashmir, across India, and internationally (e.g., Dubai, Malaysia, Singapore). All bookings are subject to availability and the terms outlined below.

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3. Booking and Payments

1. Booking Process:

All bookings must be made through our website, email, or authorized representatives.

You are responsible for providing accurate and complete information during the booking process.

2. Payment Terms:

A deposit may be required to confirm your booking.

Full payment must be made as per the agreed timeline before the commencement of services.

Payment can be made via credit/debit cards, bank transfers, or other approved methods.

3. Cancellation and Refunds:

Cancellation policies vary by package. Detailed cancellation terms will be provided during booking.

Refunds, if applicable, will be processed as per our cancellation policy and may be subject to deductions for administrative charges.

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4. Pricing and Inclusions

1. Prices listed on our website are subject to change without prior notice due to fluctuations in exchange rates, taxes, or other factors.

2. Package prices include only the items explicitly mentioned (e.g., accommodation, transport, meals). Any additional costs, such as visas, travel insurance, or personal expenses, are the responsibility of the customer.

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5. Travel Documents

1. It is your responsibility to ensure that you have all necessary travel documents, including a valid passport, visas, and permits.

2. Marsan Tour and Travels is not responsible for any issues arising from invalid or incomplete documents.

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6. Customer Obligations

1. You agree to behave responsibly and comply with the laws, regulations, and customs of the destination country.

2. Marsan Tour and Travels reserves the right to terminate services without refund if inappropriate or unlawful behavior is exhibited.

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7. Liability

1. Marsan Tour and Travels acts as an intermediary between customers and service providers (e.g., hotels, airlines, and transport companies). We are not liable for any:

Injuries, damages, or losses caused by third-party services.

Delays or cancellations caused by unforeseen circumstances (e.g., weather, strikes, or natural disasters).

2. While we strive to ensure the accuracy of all information on our website, we cannot guarantee that all details (e.g., prices, descriptions, or availability) are error-free.

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8. Intellectual Property

1. All content on our website, including text, images, logos, and designs, is the property of Marsan Tour and Travels and is protected by copyright laws.

2. You may not reproduce, distribute, or use any content without prior written permission.

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9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

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10. Force Majeure

Marsan Tour and Travels is not liable for non-performance or delays caused by circumstances beyond our control, including acts of God, government actions, pandemics, or other emergencies.

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11. Dispute Resolution

1. Any disputes arising out of or relating to these terms shall be resolved amicably. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts in Srinagar, Jammu & Kashmir India.

2. These terms are governed by the laws of India.

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12. Modifications to Terms

Marsan Tour and Travels reserves the right to modify these terms at any time without prior notice. Continued use of our services after changes indicates your acceptance of the revised terms.

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13. Contact Information

If you have any questions or concerns regarding these terms, please contact us:

Marsan Tour and Travels

Email: travel@marsantravels.in

Phone: +91-9103937721

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By using our website or booking our services, you agree to these Terms and Conditions. Thank you for choosing Marsan Tour and Travels for your travel needs.